Utopia
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德勤,价值 740 亿美元的癌症已转移到美国各地 Deloitte, a $74 billion cancer metastasized across America

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You were never meant to hear the name "Deloitte" and you were never meant to know that the government has wasted $74 billion by working with them. Quietly, Deloitte is one of the largest contractors "building" American government IT systems. Medicaid enrollment, unemployment insurance, child welfare case management, food assistance eligibility. When you interact with a state benefits system, theres a decent chance Deloitte built it.

你永远不会听到“德勤”这个名字,你永远不会知道政府与他们合作已经浪费了 740 亿美元。默默地,德勤是“建设”美国政府IT系统的最大承包商之一。医疗补助登记、失业保险、儿童福利案件管理、食品援助资格。当你与国家福利体系互动时,德勤很有可能建立了它。

In building the 600m row (and growing) database for somaliscan, I sorted through literally millions of invoices, and once name continued to appear; Deloitte. California's unemployment fraud disaster that cost the state $32 billion? Built by Deloitte. Tennessee kicking 250,000 children off Medicaid? Built by Deloitte. The billion dollar software project in California that got cancelled after spending the budget? Ding ding ding, DELOITTE.

在为索马里语构建 6 亿行(并且还在不断增长)的数据库时,我对数百万张发票进行了分类,并且一旦名称继续出现;德勤。加州失业欺诈灾难导致该州损失320亿美元?由德勤建造。田纳西州将 25 万儿童排除在医疗补助之外?由德勤建造。加州价值数十亿美元的软件项目在花费预算后被取消?叮叮叮,德勤。

I decided to dig into federal contracts, state contracts, documented failures, lawsuits, audits, etc. I found a huge $40 billion tax payer farm.

我决定深入研究联邦合同、州合同、有记录的失败、诉讼、审计等。我发现了一个价值 400 亿美元的巨大纳税人农场。

The numbers 数字

Over the past two decades, Deloitte has received roughly $30 billion in federal contracts and at least $10 billion more from states. This massive number wouldn't be an issue if Deloitte wasn't doing an irredeemably terrible job at providing the government with services. In every single state they've provided service (25) they had significant system failures. Wrongful benefit denials affecting hundreds of thousands, fraud vulnerabilities that cost the taxpayer BILLIONS, projects that ran 5x over budget before getting cancelled.

过去 20 年来,德勤已获得约 300 亿美元的联邦合同,还从各州获得了至少 100 亿美元的合同。如果德勤在为政府提供服务方面没有做得极其糟糕的话,这个庞大的数字不会成为问题。在他们提供服务的每个州 (25),他们都遇到了严重的系统故障。错误的福利拒绝影响了数十万人,欺诈漏洞使纳税人损失了数十亿美元,项目在被取消之前超出了预算 5 倍。

AND THEY KEEP GETTING HIRED BY THE GOVERNMENT.

他们不断被政府聘用。

California:

Deloitte built the EDD system that processed unemployment claims. When COVID hit, the system couldn't handle the volume and also had no built in fraud detection. The state paid out over $31 billion in fraudulent claims. Auditors warned about the vulnerabilities for years, nothing was done. And after COVID, California RE-HIRED DELOITTE to FIX THE PROBLEMS.

加利福尼亚州:德勤建立了处理失业申请的 EDD 系统。当新冠疫情爆发时,系统无法处理如此大的流量,也没有内置的欺诈检测功能。国家为欺诈性索赔支付了超过 310 亿美元。审计人员多年来一直警告这些漏洞,但没有采取任何行动。在新冠疫情之后,加州重新聘请了德勤来解决问题。

Tennessee:

After COVID in 2023, states had to re-check whether everyone on Medicaid was still eligible. TN's system, built by Deloitte, malfunctioned to a failure point and over 250,000 children lost coverage because the system processed them incorrectly.

田纳西州:2023 年新冠疫情爆发后,各州必须重新检查医疗补助计划中的每个人是否仍然符合资格。由德勤 (Deloitte) 构建的 TN 系统出现故障,导致超过 250,000 名儿童因系统处理不当而失去保险。

CCMS (CA courts):

In 2004, California hired Deloitte to build a unified court case management system. Budget was $260 million. By 2012, they'd spent $1.9 BILLION AND PROCESSED 102 CHANGE ORDERS. The state killed the project.

CCMS(加州法院):2004年,加州聘请德勤建立统一的法院案件管理系统。预算为 2.6 亿美元。到 2012 年,他们已花费 19 亿美元并处理了 102 个变更订单。国家终止了这个项目。

And the stories just keep adding up, across every single state contract Deloitte took, there are one or more catastrophic failures.

而且这样的故事不断增加,在德勤签订的每一份州合同中,都存在一个或多个灾难性的失败。

The Usual Suspects 通常的嫌疑人

I expected to find more obvious corruption when I started this. Bags of cash, quid pro quos, expose after expose. What I found is probably worse.

当我开始这样做时,我预计会发现更明显的腐败。一袋袋现金,交换条件,一次又一次的曝光。我发现的情况可能更糟。

Deloitte spends about $1.35 million/year on federal lobbying. Their PAC gave $3.6m in the last election cycle, split evenly between parties. Theres a few million more in state-level contributions. These aren't huge numbers by DC standards, not enough to buy outcomes directly. Its honestly conservative in terms of spending.

德勤每年在联邦游说上花费约 135 万美元。他们的政治行动委员会在上一个选举周期中捐赠了 360 万美元,由各党派平分。州级捐款还有几百万美元。按照华盛顿特区的标准,这些数字并不是很大,不足以直接购买结果。老实说,在支出方面它是保守的。

The issue is the revolving door of government employees that move between Deloitte and the government agencies that award contracts. State health directors leave the government and join Deloitte, managers from Deloitte take up state IT departments. Hill staffers that worked on healthcare policy show up at Deloitte.

问题在于政府雇员在德勤和授予合同的政府机构之间流动的旋转门。州卫生主管离开政府并加入德勤,德勤的管理人员接管州IT部门。负责医疗保健政策的希尔工作人员出现在德勤。

Forgive me as I dive into specific personnel to paint the picture:

请原谅我深入了解特定人员来描绘这幅图景:

Seema Verma ran a consulting company called SVC Inc. in Indiana. Gov Pence paid her $6.6 million to help design IN's medicaid expansion. When Trump/Pence won in 2016, Pence brought Verma to Washington as the CMS administrator controlling federal medicaid funds, CMS. CMS pays 90% of the cost when states build new Medicaid IT systems. Verma hired Mary Mayhew who lasted 3 months at CMS before becoming Florida's AHCA Sec. under Desantis. Mayhew oversay a $135 million Medicaid contract to Deloitte, the same company that built FL's unemployment system that was so broken it collapsed when covid hit. Deloitte got fined $8m for that, and was then rewarded a $135m contract. Mayhew left AHCA weeks after the contract was awarded to be the CEO of the Florida Hospital Association. The hospitals she would now lobby for are paid largely by...... MEDICAID. Seema Verma was also responsible for $200m in contracts going to Deloitte. Jennifer Ungru was AHCA's COS, left to run Desantis's healthcare transition team, then became... a lobbyist for Deloitte. Tom McCullion was DEO project manager who selected Deloitte for CONNECT (the reason for the $8m fine). He called the system poor and unstable. In 2019, AHCA hired McCullion as a $155/hour contractor to advise on medicaid contract bidding. He left and 5 months later, Deloitte won the $135m contract. Seema

Verma 在印第安纳州经营一家名为 SVC Inc. 的咨询公司。彭斯州长支付给她 660 万美元,帮助设计印第安纳州的医疗补助扩张计划。 2016 年特朗普/彭斯获胜后,彭斯将维尔玛带到华盛顿,担任 CMS 管理员,负责控制联邦医疗补助基金 CMS。当各州建立新的医疗补助 IT 系统时,CMS 支付 90% 的费用。 Verma 聘请了 Mary Mayhew,她在 CMS 工作了 3 个月,之后成为佛罗里达州的 AHCA Sec。在德桑蒂斯的领导下。梅休夸大了与德勤公司签订的价值 1.35 亿美元的医疗补助合同,德勤公司是这家公司建立的佛罗里达州失业系统,该系统在新冠疫情来袭时支离破碎,甚至崩溃了。德勤因此被罚款 800 万美元,但随后获得了 1.35 亿美元的合同。在获得佛罗里达医院协会首席执行官合同几周后,梅休离开了 AHCA。她现在游说的医院主要由医疗补助支付。 Seema Verma 还负责德勤 2 亿美元的合同。 Jennifer Ungru 是 AHCA 的 COS,离开后负责管理 Desantis 的医疗保健过渡团队,然后成为……德勤的游说者。 Tom McCullion 是 DEO 项目经理,他选择德勤进行 CONNECT(这也是 800 万美元罚款的原因)。他称该系统糟糕且不稳定。 2019 年,AHCA 聘请 McCullion 作为每小时 155 美元的承包商,为医疗补助合同投标提供建议。他离开了,5 个月后,德勤赢得了 1.35 亿美元的合同。

Theres a hundred stories just like those I covered, you get the point. To be clear, this is NOT illegal. Thats the problem. Deloitte is objectively terrible at doing whatever the government pays them way too much money to do. I cannot comprehend how you would spend $100 million building a medicaid management software or $1 billion on a court case management software that doesn't work, its inconceivable.

像我讲过的那样,有一百个故事,你明白了。需要明确的是,这并不违法。这就是问题所在。客观地说,德勤在做政府付给他们太多钱去做的事情方面很糟糕。我无法理解你如何花费 1 亿美元构建医疗补助管理软件或花费 10 亿美元购买不起作用的法庭案件管理软件,这是不可想象的。

$74 billion comes from the $40 billion in contracts and my estimated $34 billion in direct losses, not including administrative costs, healthcare costs, fraud, IRS modernization, Texas energy fund failure, the real number of waste is probably significantly higher.

740 亿美元来自 400 亿美元的合同和我估计的 340 亿美元的直接损失,不包括行政成本、医疗成本、欺诈、国税局现代化、德克萨斯州能源基金失败,实际浪费数量可能要高得多。

The rabbit hole goes much deeper than what I divulged in this article. Deloitte will fight very hard to maintain their government contracts and continue leeching off of the American taxpayer. I spent a long time trying to figure out why nothing changes, and the answer was almost depressing. Deloitte's systems are just baked into everything, a cancer metastasized into the bloodstream that feeds on tax dollars instead of glucose. I have a bit of evidence that might suggest payoffs, quidproquo, etc, but the truth is more difficult. Nobody in the government wants to fix it because the tax dollars keep flowing in.

这个兔子洞比我在本文中透露的要深得多。德勤将竭尽全力维持其政府合同,并继续从美国纳税人身上榨取利益。我花了很长时间试图弄清楚为什么没有任何改变,而答案几乎令人沮丧。德勤的系统融入了一切,就像一种转移到血液中的癌症,以税收而不是葡萄糖为食。我有一些证据可能表明回报、交换条件等,但真相要困难得多。政府中没有人愿意解决这个问题,因为税收不断流入。

The data 数据

I've put everything I collected on

https://www.somaliscan.com/investigations/deloitte

- State by state breakdowns, federal contracts by agency and year, timeline of failures, political contributions, revolving door, etc etc all on the web.

我把我收集到的所有东西都放在网上——逐个州的细目分类、按机构和年份划分的联邦合同、失败的时间表、政治捐款、旋转门等等。

CSV's all available for download, all data is exportable. I dont know how to fix this but I know more people need to pay attention because nobody is and the contracts keep getting signed.

CSV 全部可供下载,所有数据均可导出。我不知道如何解决这个问题,但我知道更多的人需要关注,因为没有人关注,而且合同不断签署。